Data You Provide
We may collect personal information when you browse our website, contact us, create an account, place an order, join a waiting list, or communicate with us about livestock enquiries.
- Name, email address, phone number, and shipping or billing details
- Order history, enquiry details, and communication records
- Account login details where you create an account on the website
- Technical data such as IP-based country context, browser information, and device identifiers
Why We Process Information
- To respond to enquiries and provide customer support
- To process orders, payments, logistics, and delivery communications
- To detect fraud, prevent misuse, and secure the website
- To improve website performance, pricing display, and user experience
- To comply with legal, tax, customs, livestock, and record-keeping obligations
Who We Share Data With
We share information only where reasonably necessary to operate the business and fulfill services.
- Payment processors and gateways for secure transaction handling
- Shipping partners, cargo agents, couriers, and logistics providers
- Hosting, analytics, communication, and email service providers
- Professional advisers, regulators, or authorities where required by law
We do not sell your personal information to unrelated third parties for their own independent marketing.
Website Storage and Tracking
We may use cookies, local storage, and similar technologies to remember cart contents, account state, currency preferences, security settings, and basic analytics. These tools help the site function properly and improve performance.
Keeping Information Safe
We retain data only as long as reasonably necessary for business, legal, tax, fraud-prevention, and customer-support purposes. We use administrative, technical, and practical safeguards designed to protect stored information, but no internet transmission or storage system can be guaranteed 100% secure.
Access, Correction, and Contact
You may contact us to request access to information we hold about you, correct inaccurate details, or ask questions about how your data is used, subject to identity verification and applicable law.
If you no longer wish to receive marketing messages from us, you may opt out at any time using the unsubscribe method provided or by contacting us directly.
Policy Changes
We may update this policy from time to time to reflect legal, operational, or platform changes. The most current version will always appear on this page.